Why we collect personal information
We collect personal information from you to identify you, to ensure that we provide you with the correct feedback regarding your performance in various testing modules, and to help us deliver a superior educational experience. The information collected enables us to give you convenient access to our offerings and products, and may also help us customize your experience.
1. Information you provide:
We may ask for your name, email address, and other personal information when you register to use certain features of our website and Software.
2. User communications:
When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our products/services.
We may alert you by email if we update our Software or website in a way that we believe you should know about. Email alerts are usually prompted by new features, new versions of Software or any other substantial improvements in product/service offerings.
4. Public Forums:
When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files and photos, all that will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums, this information may become publicly available.
We may share personal information with other companies or individuals outside of DP if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary for the following:
a. Satisfy any applicable law, regulation, legal process or enforceable governmental request
c. Protect against imminent harm to the rights, property or safety of Meritshine or DP Education Services LLP, its users or the public as required or permitted by law
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users subscribed to a particular service, or the number of users registered on the website. Such information does not identify you individually in any way.
We may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business, such as to host the service at a co-location facility for servers. Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to our specified purposes.
Your consent to this policy
At meritshine.com, we have customised pricing according to the different courses, classes and study material provided by us. The details are provided to you beforehand according to the effort, intensity, duration and the expected output of the service. Typically the range of transactions on our website varies from INR 1,000 to INR 25,000.
Schedule of payment
The duration and validity of our online courses and classes are fixed. The course duration and validity are clearly mentioned within the description of these courses. The duration of the courses offered by us vary from 3 months to 1 year and is shared with you at the time of purchase.
Renewal of online courses
Our online courses offered on our website or mobile app are not renewed automatically. They will expire according to the term mentioned in the course description. You will have the option to buy the courses again on their expiry subject to availability.
Repeating online classes
You are entitled to attend classes only with the batch that you have enrolled for at the time of signing up for the course. If for some reason, you could not complete the course with the batch or you would like to repeat either a part of the course or the entire course, you will have to pay the course fee again for re-admission.
We follow a strict "No Refund" policy. To help you make an informed decision, we have uploaded lots of free content on our YouTube channel, the links to which can also be found on this website. You are requested to try out our teaching methodology and pedagogy, and should think about buying any courses only after satisfying yourself with the quality of our content. Also, you should make sure you satisfy the eligibility of the courses in terms of availability of mentioned hardware, software, internet connection, etc. to be able to use the course properly.
If for some reason, we decide to discontinue a batch of online classes that you have enrolled for, we will refund fees prorated to the number of classes not conducted by us as per the description of the course when you enrolled for it. The amount to be refunded in such cases will not depend on the number of classes you attended in that batch.
The materials contained on this website, including programs, tools, utilities, mobile apps are provided by www.meritshine.com, a property of DP Education Services LLP. While we try to keep all these materials up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the materials, products, or services on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website and contained materials.
Through this website you are able to link to other websites which are not under the control of DP Education Services LLP. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website and contained materials up and running smoothly. However, DP Education Services LLP takes no responsibility for, and will not be liable for, the website and materials being temporarily unavailable due to technical issues beyond our control.
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